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WHY IT IS IMPORTANT TO MEASURE AND EVALUATE IN SOCIAL MEDIA


This week my social media class is reading about measurement and evaluation in social media. Measurement and evaluation are two of the final steps before you provide recommendations to clients. According to the International Association for Measurement and Evaluation of Communication, you should cover a few key areas. You should be covering objectives, inputs, activities, outputs, outtakes, outcomes and impact. What I found most interesting about this chapter was the amount of information you must evaluate and how it helps you to measure the success of a campaign.

The chapter also discusses the importance of SMART objectives. I have used SMART objectives before in my studies and although they can be difficult, they allow for a better end result. SMART objectives are extremely important when you are looking for a hard number and growth.

So, why is it important to have all of this? Well, in the end you will know your target market better, create content that is effective and aligns with your campaign and identify better with the market you are targeting. It is also important to evaluate because you will know how your social media channels benefit your brand and client, you will be able to see how content spreads and is received and what content was good and bad for you. I found that evaluation may be the most important step because you learn what went well and what did not, so in the future those things can be changed accordingly.

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